SMS Terms & Conditions

1. Program

By providing your mobile number to Vivace (“we”, “us”, “our”) and agreeing to receive text messages, you agree to receive SMS/MMS text messages from us about your inquiry and your account: replies to a demo or contact request, scheduling and confirmation of a demo, onboarding and account notifications, and service or support updates related to software you use.

2. Consent

Consent to receive text messages is not a condition of any purchase or of receiving service. You give consent by checking the text-message consent box — which is unchecked by default — on our contact form at vivacecrm.com/contact. The form submits successfully whether or not the box is checked.

Your consent applies only to messages from Vivace. It is not transferable or assignable, and it is never bought, sold, rented, or shared with any other business.

3. Message frequency

Message frequency varies.

4. Cost

Message and data rates may apply. Vivace does not charge a fee for this program; any charges are billed by and payable to your mobile service provider.

5. Opting out

You can cancel at any time. Reply STOP to any message to unsubscribe. We will send one final confirmation message and no further messages will be sent. We also honor STOPALL, UNSUBSCRIBE, OPTOUT, CANCEL, END, REVOKE and QUIT. You may also opt out by emailing grant@vivacecrm.com.

6. Help

Reply HELP for help. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing grant@vivacecrm.com.

7. Carriers

Carriers are not liable for any delayed or undelivered messages. Supported carriers may change without notice.

8. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share, sell, rent, or otherwise provide your mobile phone number or your SMS consent to third parties or affiliates for marketing or promotional purposes. We share mobile data only with the service providers that help us deliver messages, and only to operate the messaging program. See our Privacy Policy.

9. Eligibility

You must be the account holder of, or have the account holder's authority for, the mobile number provided, and be at least 18 years old.

10. Changes

We may modify these terms; the current version is always posted at this URL. This version was last updated July 28, 2026.

11. Contact

Questions about this messaging program? Email grant@vivacecrm.com.

Vivace is a d/b/a of Grant Larcom, a sole proprietorship based in Nashville, Tennessee, USA.